Job Title: Youth Homelessness Program Manager
Reports To: Associate Director, Room One
Together with our partners across Okanogan County and the State of Washington, Room One is building new systems and programs to support young people in the Methow Valley, ages 12-24, who are experiencing housing instability. After thoroughly researching strategies and learning from young people most affected by housing instability, Room One is excited to create a new position on our team: Youth Homelessness Program Manager.
In collaboration with the Room One staff, this position will lead the development of our new Methow Valley Host Home Program, support host home families, and deliver wraparound support to housing-unstable youth. The Manager will support young people participating in the Methow Valley Host Home Program, as well as unaccompanied young people who are currently homeless, or are in unstable or unsustainable housing situations.
The ideal candidate will be passionate about both working directly, and in deep relationship with homeless young people and host home families, and developing and implementing a responsive new program. The manager will work in strong collaboration with our dynamic Room One team as we work with partners across the region to transform the landscape of youth homelessness programming and supports.
This job will have a non-traditional work schedule that will include regularly scheduled and as-needed evening hours.
Comfort with transporting youth and young adults in your personal vehicle is necessary. Safe driving record and proof of insurance are required.
Must have the ability to meet youth and young adults as well as Methow Valley Host Home families and individuals outside the office either at their homes, or at safe and accessible locations.
As a new program and new position, this role will be dynamic and responsive to emerging needs and opportunities. Therefore, specific duties and responsibilities may evolve in dialogue with a supervisor.
Core Responsibilities/Essential Functions:
Develop systems that support the effective operation of the Methow Valley Host Home Program, including the maintenance of official records and documents that ensure compliance with federal, state and local regulations.
Maintain program budget and work with the leadership team to inform future funding and budgets.
Attend local and national trainings to build skills set and knowledge.
Work with Room One staff on systems for accountability through sound operating practices, legal counsel, and insurance coverage, and making sure that all young people, volunteers and staff are working together to limit risk and liability.
Participate in the Okanogan Youth Homelessness Coalition as well as the Youth Homelessness Demonstration Project Regional Meetings, Case Conferencing, and any other meetings across the state that are pertinent to youth homelessness work.
II. Program Development:
Provide outreach and education to the community about the Methow Valley Host Home Program, as well as other youth homelessness services.
Work closely with Methow Valley schools and regularly visit or maintain office hours at schools to build relationships with young people and support staff.
Work in collaboration with Room One staff and youth advisors to center youth voice in program design and implementation and ground the work in evidence-based, regionally-connected practices.
Recruit and evaluate potential host home families; train and support families in the network.
Facilitate matching between youth needs and family/housing availability.
Work with other Room One Advocates to connect families and young people to available support services and resource referrals.
Provide home safety visits and ensure home’s safety.
Participate in fund development planning and events.
Build informal networks and develop partnerships with law enforcement, housing resources, emergency response, medical community and other county professionals to help support Host Home volunteers and youth.
III. Individual Advocacy
Promote the well-being of homeless youth and Host Home families through application of direct support service strategies: assessment, crisis management, referrals, individual strength-based advocacy, and coordination of community services.
Connect with biological family or guardian for permission and facilitate reunification, mediation, or conflict resolution with young person as appropriate.
Provide intensive support services to designated unaccompanied youth and young adults facing homelessness or are at risk of homelessness, including supporting clients’ in identifying and using their own strengths, navigating social systems, and setting plans for addressing challenges.
Perform intake and exit process for young people to successfully orient them to the program and complete data requirements.
Provide trauma-informed, culturally-centered advocacy and referrals to public or private agencies and community services.
Ensure safety of youth enrolled in the program in ways that include assessing emergency situations and accessing support and following mandated reporter requirements.
Develop realistic long-term housing plans with participants, including goals around employment and education, and support client in meeting those goals.
Experience working with youth in crisis or in complex situations
Experience effectively upholding high quality program policies and standards, including reporting, case file or client file management, and safety protocols
Demonstrated skills to independently lead program work
Strong understanding of systems of oppression and how they impact people in our community
Ability to build trusting relationships with young people, families, and public-interfacing stakeholders
Capable of maintaining clear, consistent and healthy professional work boundaries with clients
Ability to work effectively and efficiently as a team contributor including leading, communicating, and coordinating work efforts with other employees and organizations to accomplish a common task
Strong ability to empathize and respond calmly in emotionally-charged situations
Ability to effectively process with and hold space for clients dealing with trauma
Experience working in rural communities, particularly within Okanogan County
Strong commitment to social justice and knowledge of community organizing principles and practices, including specific knowledge and understanding of anti-racism, gender equity, economic justice, as well as capacity to build deep connections across our community
Background working with homeless youth and/or homelessness programs
Lived experience dealing with public systems including systems connected to homelessness, foster care, juvenile justice, or other social service agencies
A higher education degree in social service oriented fields such as counseling, social work, or public health OR equivalent work experience
Experience building a youth serving program (or equivalent) from the ground up
Experience doing mediation with families in crisis or difficult situations
Joining Our Room One Team!
We are a joyful, committed, dynamic team at Room One. While the Youth Homelessness Manager is a mobile advocate position, as a staff member of Room One, you receive support with client processing, shared learning, professional development, and are an essential part of our strategic thinking, systems advocacy, and community-driven service-orientation.
Application Process & Deadlines
Please submit a cover letter describing your experience and desire to lead this work at Room One, as well as a resume highlighting relevant experience to Kelly Edwards, Associate Director: email@example.com.
Applications received prior to October 14th 5pm will receive priority review.
Wage & Benefits
Position: 32-36 hours/week expected (.9FTE)
Wage: Range $23-25.57/hour, based on experience
Benefits: Room One aspires to secure the best possible benefits for employees, within the constraints of our non-profit organization. Current benefits include:
Employer paid healthcare coverage for staff member
Paid vacation & parental leave
Professional development: Paid training and extensive development opportunities
Equity and Inclusion
Room One strives to cultivate a staff whose lived experience aligns with the key issues we address. People of color, LGBTQ candidates, multi-lingual, those from diverse socioeconomic backgrounds, people with deep roots in Okanogan County, and other qualified candidates are encouraged to apply.