Client advocates help individuals and families meet their own needs, access and navigate health and social services, and become advocates within their own communities.
Room One’s staff is uniquely familiar with the network of Okanogan County social services; they are extensively trained in health and human service resources, food access and housing opportunities, domestic violence prevention and response, and suicide intervention.
Client Advocate and Referral Specialists are available Monday through Friday. Call Room One at (509) 997-2050 to get more information.
When facing a new diagnosis of cancer or dementia, many people do not know how to access services and need help navigating health care systems. The Lookout Coalition is available to help families and individuals navigate difficult medical decisions with the help of of highly trained volunteers, including retired physicians, social workers, counselors, nurse practitioners, hospice-trained community members, and yoga and meditation specialists.
For more information see Aging Support – Lookout Coalition
To be connected with the Lookout Coalition or become a program volunteer, contact Room One.
Room One has two certified In-Person Assisters available to guide individuals and families through the Health Benefit Exchange enrollment process. The Assisters are guided by Room One’s commitment to promote health equity through access to affordable, comprehensive health care for the most vulnerable populations in our community.
If you potentially qualify for premium tax credits and government programs such as Washington Apple Health (Medicaid), the In-Person Assisters are available to answer questions, distribute resources, and guide you through the application process by appointment. In addition, they provide limited outreach/education to the public to raise awareness about the Exchange and affordable health insurance resources. In-Person Assisters are required to remain fair and unbiased and protect the confidentiality and privacy of their clients. They receive no indirect or direct payment from insurers and may not charge for services.
To connect with a Room One In-Person Assister, get in touch with Room One.
Through the Washington Connections program of the Department of Social and Health Services (DSHS), individuals can find and apply for a variety of services and benefits online.
Room One is a Washington Connections Community Partner. Benefits and programs available through Washington Connections include food, cash, medical, childcare services, and emergency support. We can help clients navigate the website and complete the application process, as well as track the status of an application after it has been submitted. A private computer is available to clients five days a week at Room One.
To contact DSHS for an interview or report a change, please call the call center at 1 (877) 501-2233.
Call Room One for more information.
Every two years, Room One compiles a comprehensive guide of health and social resources available across Okanogan County.
The guide offers descriptions and contact information for diverse resources, including low-income and emergency housing, childcare, mental health providers, food access, aging support, substance abuse, and domestic violence.
To purchase a printed copy of the Resource Guide contact Room One.